Privacy Policy
Last modified: May 26, 2026
This policy explains how and why we collect, use and share your personal data. As used herein, "we," "us," "our," and/or "Label" shall collectively refer to: (1) Nashville Harbor Records & Entertainment, LLC; (2) Borchetta Entertainment Group, LLC; (3) Big Machine Racing Productions, LLC; and (4) all current or future affiliates of any of the foregoing.
It describes our privacy practices in relation to our online, digital or mobile services for which this policy is posted or linked (the "services"). Those include each of our label-related or artist-related websites, apps, data integration tools and software, as well as any of our other products, services, content, adverts or activities for which this policy is posted or linked.
Contents
- 1Collection and processing of data
- 2Use of your personal data
- 3Newsletter
- 4Sharing with third parties
- 5Data transfers outside US
- 6Cookies
- 7Third-party links
- 8Data security
- 9Data retention
- 10Your legal rights
- 10.1For European residents
- 10.2For California residents
- 10.3Sensitive Personal Information
- 10.4For other residents
- 11Children
- 12Changes to this policy
- 13Compliance with Applicable Law
- 14Contact us
1 Collection and processing of data
For services provided from the USA and elsewhere, each of the services are run by a Label group company (as applicable), which collects personal data in connection with that service and acts as the data controller for such data, and such Label's principal place of business is 1221 16th Ave. South, Nashville, TN, 37212. Just to be clear, this policy does not, however, apply to any Label group sites for which a different privacy policy is posted or linked from time to time. For the services to which this policy does apply, we, as well as our affiliated Label companies, artists and/or writers and/or our or their third-party suppliers, technology partners and/or marketing partners (all of the foregoing together, our "partners"), may collect and process certain personal data relating to you, i.e. information that identifies (or makes it possible to identify) you as a natural person (e.g. your name, postal address, email address, telephone number, date of birth, age, country of residence and/or IP address). We and/or our partners may collect such information when you take part in various opportunities and services provided via the site or a partner site, such as when you participate in an artist- or label-related marketing campaign via the site or a partner site or otherwise engage with our content, or when you purchase products, services or digital content through a store that is associated with the site (if any, the "store", which may be hosted by a third-party supplier). Processing means any operation that is performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation, retrieval, any kind of disclosure, erasure or destruction or other use.
2 Use of your personal data
We and our partners may use your personal data for the following purposes: to provide access to the site and other services; to respond to your enquiries and to fulfil your requests; to monitor customer traffic patterns and site usage to help us and our partners enhance your enjoyment during the online experience; to provide assessment and analysis to enable us to review, develop and improve the services, products and content that we and/or our partners offer; to show you customised online advertising (where permitted); to provide you directly with information about products, services and/or content that we believe may interest you; to notify you about changes to site terms and policies; to allow you to take part in competitions and similar promotions and to administer those activities; and/or any other use permitted by applicable law. These processing activities are necessary for the purposes of our, our partner's, and any such third parties' legitimate interests to improve your site and/or store experience and to improve our and/or their products, services and/or content and/or to use the site and/or store for informational and general marketing purposes. We do not seek to collect any special categories of personal data about you or anyone associated with you. We also process your personal data where and to the extent necessary: (a) for any purposes required or permitted under any relevant laws or regulations of any relevant jurisdiction; (b) to enforce or apply the site's terms of use or other contracts with you; and/or (c) to protect our, our users' or any other third parties' rights, property or safety.
3 Newsletter
This section only applies if we offer a newsletter via the site or the store (from us or from any of our partners). When you subscribe to the newsletter, we will only send it to you by email if you confirm your email address. In that case, we will store and use your relevant personal data (including your email address), the time of registration, the IP address used for registration and the location from which you registered. You can unsubscribe from the newsletter at any time by clicking on the link provided in each of our newsletters or sending us an email at info@big-machine-records.com. If unsubscribing, please state the name (such as the relevant label or artist name) of the mailing list that you wish to be removed from.
4 Sharing with third parties
We may share your personal information for the above purposes from time to time with the following third parties: any member of Label's group of companies; our third-party suppliers that provide us with site-related services (such as hosting, data analysis, payment processing, order fulfilment, IT services, email delivery, customised online advertising, auditing and other similar services); any artist connected at any time with the site and such artist's representatives and third-party suppliers; any third party that sponsors or provides a competition or similar promotion through the site; any third party with whom you communicate on or via the site; and/or any other third-party partner. We may share your personal information with any person where necessary: (a) for any purposes required by or permitted for such person under any relevant laws or regulations; (b) to enforce or apply the site's or the store's terms of use or other contracts; and/or (c) to protect our, our users' or any other third parties' rights, property or safety. We also anonymise your personal data, as it is in our legitimate interest to use aggregated, non-personal information to analyse our target audience and web traffic.
5 Data transfers outside US
The information we collect from you may be transferred to, processed and stored at a destination outside the US, e.g. when we transfer data to members of Label's group of companies or to our other partners.
6 Cookies
A "cookie" is a small text file deposited on your device's hard drive when you access a website. We may use cookies to monitor your use of the site and to customise your experience of it. For further details, please refer to our Cookies Policy below.
7 Third-party links
The site may contain links to other sites not owned or controlled by us. We are not responsible for the content of any such site, the site operator's privacy or cookies policies or how the site operator treats information (personal or otherwise) obtained from users of the site. We advise you to check that site's privacy and cookies policies to satisfy yourself as to how the site operator will treat any such information.
8 Data security
We take reasonable precautions to protect against the loss, misuse or alteration of your personal information and to ensure that it will be processed in accordance with this policy. Unfortunately, the transmission of information via online or mobile networks is not completely secure. You acknowledge and accept that others may intercept personal information you provide to us, and that any such transmission is at your own risk. Once we have received your information, we use set procedures and security features to try to prevent unauthorised access.
9 Data retention
We strive to keep our processing activities in relation to your personal data as limited as possible. Personal, non-technical data provided by you when using our services and activity data received from our partners will be retained only for as long as we and/or our relevant partner(s) need it to fulfil the purpose for which such data were collected, or for as long as required by statutory retention requirements. Technical data will be retained only as long as it is necessary to provide access to the site or to fulfil other purpose(s) of processing described in this policy.
10 Your legal rights
10.1 For European residents
In certain circumstances, you have the following legal rights in relation to your personal information: Right of access to your personal data; Right of rectification of the personal data that we hold about you; Right to erasure of your personal data; Right to restriction of processing of your personal data; Right to portability of your personal data; Right to object to processing of your personal data; Right to object to direct marketing; Right to withdraw consent at any time; and Right to complain.
10.2 For California residents
Under California law, residents of California are entitled, among other things, to access, delete, and opt out of the sale of certain personal information. This section addresses the obligations and rights under the California Consumer Privacy Act (the "CCPA"). Our California privacy practices include: collecting California information from direct sources, linked sites, group companies, information providers, marketing mailing lists, publicly available sources and other sources described in section 1; using California information for performing services, auditing, fraud prevention, marketing, internal research, and other purposes described in section 2; and sharing California information for operational purposes with our partners. We note that the CCPA defines "sale" widely. Yet it is not our practice to make any such sale of California information, and we have not done so in the 12 months before issuing this policy. To request disclosure or deletion of California information, please send us your request by email or letter using the contact details in section 14 below.
10.3 Sensitive Personal Information
We generally do not seek data that may be considered "special" or "sensitive" personal data from visitors of this site, and we ask that you do not provide such data. If you voluntarily share with us or post/upload any "special" or "sensitive" personal data to this site for any other reason, you consent that we may use such data in accordance with applicable law and this policy.
10.4 For other residents
Under laws of certain other jurisdictions from time to time, including without limitation Nevada and Virginia residents may be entitled to similar rights relating to the access to, deletion of and/or other forms of control over processing of personal data. Nothing in this policy affects those legal rights, and we shall endeavour to give effect to any relevant rights at your request.
11 Children
This site is not directed toward children (as defined by local law) nor do we knowingly or intentionally collect information from children without parental consent except where in compliance with applicable laws. If we are made aware of any information provided by any children on our site, we will take additional steps to protect children's privacy.
12 Changes to this policy
Any changes we make to this policy will be posted on the site and, where we consider it appropriate, notified to you by email. Please check back frequently to see any changes to our privacy policy.
13 Compliance with Applicable Law
This Privacy Policy is intended to comply with all applicable federal, state, and local laws, rules, and regulations having jurisdiction over same. Nothing in this Privacy Policy shall be construed to contravene applicable law.
14 Contact us
Any questions, comments or requests about this policy are welcome and should be addressed to our data protection team or directly to our data protection officer, at the address or email as provided hereinbelow: Email: info@big-machine-records.com Address: 1221 16th Ave. South, Nashville, TN, 37212.
Cookies Policy
Last updated May 26, 2026
This policy explains how we use cookies and similar technologies. As used herein, "we," "us," "our," and/or "Label" shall collectively refer to: (1) Nashville Harbor Records & Entertainment, LLC; (2) Borchetta Entertainment Group, LLC; (3) Big Machine Racing Productions, LLC; and (4) all current or future affiliates of any of the foregoing.
About cookies
Cookies are widely used to allow online and mobile sites to function efficiently. A "cookie" is a small text file that (depending on your browser settings) is deposited on the hard drive of your computer, mobile phone, tablet or other smart device when you visit a site. There are two main types of cookie. A "session cookie" is a temporary cookie that only remains in the cookie file of your device until you leave a website. A "persistent" cookie is a long-term cookie that will be stored by your device until its set expiry date (unless you delete it before the expiry date).
Rejecting and deleting cookies
If you object to the use of cookies on the site, most browsers can be configured to alert you to their use or to enable you to reject browser-based cookies. The site itself may also provide you with a cookie consent tool. If, however, you decide to disable or delete any cookies, some parts or features of the site may not work properly.
Our own cookies
We use the following types of cookies via the site: Necessary (enabling core site functionality), Analytics (allowing us to analyse site usage), Functional (enabling us to personalise your experience), Advertising (enabling advertising partners to serve customised online advertising), and Social media (used when you share content with social media).
Analytics and marketing
We use technologies to improve the site by analysing user behaviour and user data. That information includes, but is not limited to, the IP address, time and date of access to the site, device ID for a mobile device and cookie ID, as well as technical information about your device. We also use such data for marketing and retargeting purposes.
Google cookies
The site may use Google Analytics, Google Ads / Google AdWords conversion tracker, Google DoubleClick, Google Dynamic Remarketing, and Google Tag Manager. For more information, please refer to Google's privacy policy.
Meta cookies
The site may make use of Meta technologies such as the Meta pixel. The Meta pixel is a piece of code that functions by setting and triggering cookies to track users during their interaction with the site. For further details about Meta cookies, please see Meta's cookies policy.
Social media plug-ins
On certain pages of the site we may implement so-called "social media" plug-ins. When you visit a page that displays one or more of such buttons, your browser will establish a direct connection to the relevant social media server. We have no influence on the data that any such social media provider collects on the basis of the buttons.
Changes to this policy
We may modify this policy at any time. We shall notify you of any changes to the policy by posting the modified policy on the site. By then continuing to use the site, you agree to the setting of cookies in accordance with the modified cookies policy.
